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Coverage FAQs
Frequently Asked Questions about
Insurance Coverage for Nutrition Services

Q: Is insurance accepted for online or telephone consultations with Registered Dietitians?

A: In most cases, the answer is no.  Rules vary from state to state and from one health insurance company to another.  Generally, the client must live a certain (very far) distance from the closest in-person Registered Dietitian and the Registered Dietitian providing services must be licensed in that state and have specific approval to provide virtual medical nutrition therapy (MNT).  WebNutritionist.com’s Registered Dietitian currently only accepts insurance for in-person consultations at her Northern NJ office locations.

Q: How can I determine if my health insurance plan covers nutrition counseling?

A: You will need to call your health insurance company and follow the instructions listed in the Coverage Verification page. Type the answers where indicated and click on the Submit button on the bottom of the page. Please note, what you are told over the telephone by the insurance company is a good indication of but no guarantee of insurance coverage. The ultimate decision is made by your insurance company when a claim is submitted by the Registered Dietitian after your appointment.

Q: What networks is your Registered Dietitian a part of?

A: You can find a list of these networks here. Medicare coming soon. Contact our Registered Dietitian here with suggestions on any other networks in the NY/NJ area you would like to see added.

Q: Do you accept out-of-network clients?

A: Check with your insurance company first to see if they will pay for out-of-network nutrition counseling and what costs are involved.  You will need to pay for your services at the time of your appointments but will be provided with something called a “superbill” that you can send to your insurance company for reimbursement according to your out-of-network benefits.

Q: My insurance company says it will cover your services.  What out-of-pocket expenses will I have to pay?

A: You will need to pay your copay for a specialist (which may be different from the copay you usually pay to your doctor) as well as any coinsurance and any deductible that has not been met on your policy.  The specialist copay is usually listed on your insurance card and is usually required at each visit. Check with your insurance company to confirm and to see if you will need to pay a deductible or coinsurance.

Q: What should I bring with me to my appointment?

A: recent bloodwork and any other lab reports
      a referral from your physician with a list of diagnoses and diagnoses codes (this is beneficial whether or not you need a referral          with your insurance plan)
      a checkbook or credit card to pay your copay

Q: I do not have insurance or my insurance does not cover your services. What are my options?

A: The best and most cost-effective option is to access our services virtually.  With the exception of metabolism testing, all of our services can be accessed right here, from your computer.  Telephone counseling is also available.  However, the fees for our in-person services are still very competitive if you prefer to meet face-to-face.  If you participate in a FSA or HSA plan, payments made for Registered Dietitian services are often considered a qualified expense.

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